Privacy Policy

3.1 Introduction

Just Solutions is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information in compliance with applicable Indian laws, including:

• Information Technology Act, 2000
• IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
• Digital Personal Data Protection Act, 2023

3.2 Information We Collect

Personal Information:

• Full name (existing and proposed)
• Date of birth
• Gender
• Current and permanent address
• Contact details (phone number, email address)
• Photograph and signature

Identity Documents:

• Aadhaar Card
• PAN Card
• Passport
• Birth Certificate
• Educational Certificates
• Marriage or Divorce Certificate (if applicable)

Payment Information:

• Transaction IDs
• Payment method details
• Billing address

Technical Information:

• IP address
• Browser type
• Device information
• Cookies and usage data

3.3 Purpose of Data Collection

3.4 Data Sharing and Disclosure

We may share your information with:

• Government Authorities: Gazette offices, courts, passport offices, etc.
• Newspaper Publishers: For publication of name change notices
• Notaries and Lawyers: For document attestation
• Payment Processors: For secure transaction processing

We do not sell or rent your personal data to third parties for marketing purposes.

3.5 Data Security Measures

• SSL/TLS encryption for data transmission
• Encrypted storage for sensitive documents
• Access controls restricted to authorized personnel only
• Regular internal security audits
• Secure disposal of documents after retention period

3.6 Data Retention

3.7 Your Rights

Under applicable Indian data protection laws, you have the right to:

• Access your personal data
• Correct inaccurate or incomplete information
• Request erasure of data (subject to legal retention requirements)
• Withdraw consent for non-essential data processing
• Request data portability in machine-readable format
• Grievance redressal within 30 days

3.8 Cookies Policy

We use cookies for the following purposes:

• Essential: Website functionality
• Analytics: Understanding user behaviour
• Preferences: Remembering your settings

You may manage or disable cookies through your browser settings.

3.9 Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of such third-party sites.

3.10 Children's Privacy

We do not knowingly collect personal data from individuals under the age of 18 without verified parental or guardian consent.

3.11 Data Protection Officer / Grievance Officer

Name: Kartick Agarwala
Designation: Grievance Officer
Email: justsolutions.net@gmail.com
Phone: 9051306935
Address:
Swastik Enclave, 7 Ganpat Bagla Road,
Block-C, Room No. 113,
Kolkata – 700007

Complaints are addressed within 30 days of receipt.

3.12 Updates to Privacy Policy

We may update this Privacy Policy periodically. Significant changes will be communicated via email or a notice on our website.

3.13 Consent

By using our website or services, you consent to the collection and processing of your personal data as described in this Privacy Policy.